"I Opened My Hood And I Have No Clue What's Wrong!"
But that's okay... because you're not a professional. My mechanics and I have a combined 91 years of experience with auto repair.
How a locally-owned auto repair shop in Athens has served tens of thousands of happy customers since 1990... and how for a limited time you can take advantage of an Internet special of $20 off any service of $150 or more.
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Call Now: (706) 549-8448. Mention the "Internet Special" when you call! You'll save $20 off any repair or service of $150 or more.
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We're easy to find. Look for this sign on Lexington Road. We have Penske trucks in our parking lot. |
Top Dog Complete Auto Repair
2205 Lexington RD
Athens, GA 30605
(706) 549-8448
Our location on Google Maps (link opens a new window)
Hours
Open Mon.-Fri.: 9:00 am - 5:30 pm
(We'll drive you to and from work or school while we're working on your vehicle.)
Where We're At...
Located on Lexington Road, 1 minute (0.7 miles) east of the Carmike Cinema.
In the same office as Penske Truck Rental and next door to Badcock Home Furniture.
We Do Every Kind Of Repair -- And Work On Every Kind Of Car
Call us at (706) 549-8448. Mention the "Internet Special" and you'll instantly get $20 off any service of $150 or more. No fine print. No restrictions.
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- Air Conditioning
- Axles
- Batteries
- Brakes
- CV Joints and Axles
- Catalytic Converters
- Clutch Repair
- Cooling Systems
- Custom Dual Exhaust Systems - We are the only authorized Magnaflow Exhaust dealer in Athens.
- Diesel Engine Repair
- Differential Repair
- Driveshaft Repair (RWD, 4WD)
- Electrical Systems
- Engine Diagnostics and Performance
- Engine Repairs
- Engine: Service
- Exhaust Systems
- Four Wheel Drive Systems
- Fuel Injectors
- Heaters and Heater Cores
- Injector Flushes
- Mufflers
- Preventive Maintenance - Checking fluid levels, oil changes, air filter changes, etc. (We offer a free 15 point inspection.)
- Radiator Repair
- Radiator Replacement
- Service Maintenance Schedules
- Shocks
- Steering
- Suspension
- Timing Belts and Chains
- Tires
- Transmission Flushes
- Transmission Service
- Tune Ups
- Valve Jobs
- Water Pumps
- Wheel Alignment
- Wheel Services
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We'll Get You Back On The Road Fast
From: Dean Rose
Location: Athens, GA
Written: Friday, 8:02 a.m.
Dear Friend,
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That's me, Dean Rose, doing what I love to do: rolling up my sleeves and helping someone get back on the road in a car that runs flawlessly. |
I'm a mechanic. And the story I'm going to tell you is just one example of why I wake up with a smile on my face, happy about what I do for a living.
A woman named Linda called us, barely able to talk through her tears. We tried our best to comfort her over the phone.
She was upset because her "check engine" light was blinking like a broken tv screen... her brakes were vibrating so much it felt like she was stuck in a gigantic tuning fork... and on top of everything, she had to go work all day and "didn't have time" to bring her car in to get repaired.
What we told her next made her completely delighted.
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On parts we charge an average of 31% less than dealers and on labor 17% less. Service with us will not affect any warranties. |
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I'm going to tell you what that was in a second, but first I have a little confession to make. I'm no marketing genius like the dealerships are. My life is car engines, and getting them running perfectly again. I'll take care of your car... to get it working again and running smooth as new... because it is my passion.
What Sets Us Apart...
We're a small shop, which means we'll take time to give your car individual attention from an experienced mechanic -- either from me personally or from my technicians Joe or Jimmy.
Need a ride to work or home while your car is being fixed? No problem at all. We'll be happy to give you a lift to wherever you need to go. Free of charge of course.
That's what we told Linda -- and she she was amazed that all she had to do was drop off her car and we took care of the rest. Including getting her to work as fast as possible. And picking her up at the end of the day, so that she could drive her completely-fixed car off our lot.
She kept saying over and over again, "You mean I don't have to pay to have you drive me to and from work?"
The answer is of course not. We've been called The Lazy Person's Auto Repair Shop for a good reason -- because we make everything so easy. You don't have to even think about it when you bring us your car. As one person recently told me, "I appreciate the genuine concern that you guys have at Top Dog."
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Call Now: (706) 549-8448. Mention the "Internet Special" When You Call!
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Expert Care For Your Car
I have professional experience of 40 years (since 1974) working on cars. I've had my shop here in Athens for over 20 years now... making us one of the most trusted (and experienced) repair shops here in town.
My mechanics, Jimmy Collins and Joe Staton, each have over 20 years experience.
But you can't rest on your laurels, and we don't. Cars today have more technology in one circuit than there used to be in the entire car in the early '80s. So you have to adapt over time and keep learning.
My mechanics and I serve you better because we live and breathe cars. We're each ASE-certified, which means we have to pass 3rd-party tests every 5 years to make sure we stay on top of the ever-changing technology that goes into vehicles.
(Going to a mechanic who is not ASE-certified is like going to a doctor who didn't pass medical school. Always look for the ASE seal when you get your car repaired.)
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As a tiny shop (now in our third decade doing business in Athens), we cherish every customer like family. |
Aside from that, one thing's for sure. Because we're a smaller shop, we can give your car our complete attention.
Other shops use an assembly line approach. You take your car into a dealer or a large chain, and you don't know who's going to be working on it. They treat you with a lack of respect, and maybe they even invent repairs you don't need. (Sometimes it's not that they're dishonest, it's just that they have so many vehicles to work on that they didn't take the time to analyze your vehicle like they should have.)
Instead we take each customer as an individual. We're not necessarily a "name brand" like the corporate chains, but at least you'll leave knowing your car runs correctly.
That means that you can have more peace of mind with us. You won't have the hassle of driving your car away from the shop... only to find that the mechanic didn't do a good enough job fixing it (and now you have to take it back).
And with us you can be sure you're bringing your car in risk-free because...
I Guarantee 100% of My Work!
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We may not be flashy like the large corporate repair facilities, but we sure as heck can offer you honest, friendly service to get you back on the road fast. |
You see, I take all auto repair seriously (very seriously) and I refuse to take any shortcuts or cut any corners with your car just to hurry along the procedure or make some extra money.
That's why I guarantee all of my work. After you drive off my lot, if you're still having problems with the areas I worked on, just bring your car back in at any time within the next 12 months... and I'll fix it again, free of charge.
If you need a tow, we can make arrangements to have your vehicle towed. We provide our customers with an extended nationwide warrantee for repairs that were done on their vehicle at Top Dog Auto at no extra cost.
That is how confident I am in myself, my staff, my equipment, and my facility. It is why I am able to offer such a guarantee when no one else in Athens does!
I've been told I'm crazy to warranty all my customers' cars even when they're out of town, but here's why I do it. Since most of my customers are UGA students, and most of them are from out of town, I believe it gives them (and especially their parents!) a sense of security that their son or daughter won't be stranded on the side of the road or that they will not have to pay twice to get them back on the road.
Too many times in life, professionals are not willing to hold themselves accountable for their own actions. Have you ever been to a doctor who will guarantee you'll definitely heal? Is there any attorney who guarantees he'll win your case? I am willing to make such a statement, and... I'm more than willing to back it up.
My staff and I understand the importance of each and every phase of your car's repair. Everything from where a repair is performed to how it's performed and in which specific cases it should be performed.
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Call Now: (706) 549-8448. Mention the "Internet Special" When You Call! You'll save $20 off any repair or service of $150 or more.
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Don't Be Fooled By Anyone Who Tries To Mislead You or Uses "Bait and Switch" Tactics
You know the type of scam I'm talking about. You might bring your car in because it's overheating... only to be told nonsense like you have to "get a new square circle bearing" or "flush the speedometer fluid."
The bottom line is that we won't charge you for something that doesn't need to be done. We won't hit you with any bogus add-ons that other less reputable auto repair shops like to use.
I believe these types of practices are an embarrassment to my profession. Although they aren't always illegal, in my opinion they are unethical and immoral.
After tens of thousands of repair procedures over my 30 years of professional experience, I still love working on cars.
I love sharing in the thrill of the customers and their families when they realize they can drive their car safely for the first time in a long time. I love the letters I receive from customers who have just been amazed at the results -- some even reporting the part of their car I fixed runs better than it did when the car was new.
Please take a look at a recent one for yourself:
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Appreciated Our Honesty...
"Car mechanics have the bad rep of ripping off women. I appreciated that Dean took me through every step of the service so I could see what had been done. I saw a detailed inspection and what needed repair instead of just getting an expensive bill and hoping they were being honest."
- Anne Williams, Tallassee RD, Athens, GA
"This isn't the first time that you've saved me from unneeded repairs. Several months ago, the tail pipe on this car came loose. My wife took it to a nationally advertised muffler shop. Their estimate for the repairs and number of parts was significant. She took it by your shop and the bracket was re-welded. The integrity of the muffler system is fine. Thanks again for your honesty and promptness in repairing my car."
- Mike Smith, Tanglebrook Dr., Athens, GA
Brakes Repaired Fast
One hour. That's how long it took for my car to go from having vibrating brakes that barely worked to having a car that stopped smoothly, quietly, and quickly[...] Now, thanks to you, I can drive my family around knowing that we're safe from any sort of hidden mechanical problems. Also, I appreciated Jill's professionalism and courtesy in the front office."
- John Alexander, Alps Rd., Athens, GA
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Schedule Your Service or Repair Today -- And Have One Less Thing To Worry About
There's a huge demand for our auto repair services. So if our line is busy, please keep calling back. Believe me, we'll do a fantastic job for you, and it will be worth whatever time and trouble you have to go through to make your appointment.
When you call us, the phone will be answered by either my wife Jill or our office manager Debbi. She'll say "Good morning [or afternoon], Top Dog Complete Auto Repair, may I help you?"
At that point, tell them you saw the Internet Special of $20 off any repair or service of $150 or more. They'll then make an appointment for you, and we'll see you when you get here!
We've got a comfortable, quiet waiting area -- where you can kick back, relax and enjoy a magazine and soda. Or -- as I mentioned earlier -- if you want a ride to your home or work, just let us know and we'll give you a quick, courteous lift.
We're open from 9 to 5:30 Monday through Friday. If you call after hours, that's fine -- just leave a message and we'll call you right back.
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Call Now: (706) 549-8448. Mention the "Internet Special" when you call! You'll save $20 off any repair or service of $150 or more.
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I look forward to meeting you soon and making your car as good as new again.
Yours Very Truly,
Dean Rose
Owner, Top Dog Complete Auto Repair
Athens, GA
P.S. To get in on the Internet Special, it really is best if you act now. There are only so many people I can take on at a discount price, so why not give us a call while it's fresh on your mind? You'll be glad you did. (706) 549-8448
© 2018 Top Dog Complete Auto Repair
2205 Lexington RD
Athens, GA 30605
(706) 549-8448
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